Rental Police

Rental polices

These policies are necessary so that we may continue to provide you the type of service you expect and deserve. We appreciate your understanding and cooperation.

DAMAGE

A 20% of the total will be hold to cover any potential damage ( if apply). Damage deposit is mandatory on all rental equipments. Damages do not relieves customer of liability for accidental damage to the rented item(s) and for loss due to fire, collision, windstorm, upset and riot. This includes theft, burglary, misuse or abuse or any other loss due to failure to care for the rental item(s) while under contract. It is non-refundable.

DELIVERY/PICKUP

Delivery is available at a minimal fee in the Caguas region area. Service to surrounding areas available upon quote. Delivery should be scheduled in advanced and is to a first floor entry level, dock, or driveway near garage. All equipment is left stacked in one central location and we ask it be in the same location for scheduled pickup. Any delivery/pickup requiring further service will be charged out at a higher price. Equipment must be protected from the weather conditions at all times!

SETUP & TAKE DOWN

We are happy to provide complete service, as long as it is prearranged and the additional charges have been included in the contract.

DEPOSITS/PAYMENTS

We require a 75% deposit on all items reserved in advance. The remainder to be paid 7 days prior to event date. Reservations are for a specific date; thus deposits are refundable only if order cancelled two full weeks prior to event date. NO EXCEPTIONS!!!

CORRECT COUNTS/LOSS/DAMAGE

We are very thorough in our counts. We double count each order to avoid mistakes. We ask that you count your order upon taking possession, since you are accepting the count on the contract, and will be charged for any missing items upon return. RESPONSIBILITY FOR THE EQUIPMENT REMAINS WITH THE RENTER FROM THE TIME OUT UNTIL THE TIME OF RETURN. Please be sure equipment is secured when not in use, and protected from the weather/sprinkler system.

PRICING

Most prices quoted, are for a 1 day, 1 event charge. We offer weekly and monthly rates upon quote. ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE!.